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Terms & Conditions

Guidelines and agreement for shopping at GENSUI INDIA

1. Corporate Identity & Agreement

Welcome to GENSUI INDIA PRIVATE LIMITED (CIN: U31909GJ2021PTC121610, operating via https://gensuiindia.com/). By accessing our storefront or placing orders for home appliances and consumer electronics, you agree to be bound by these Terms and Conditions and applicable Indian commercial laws.

2. 100% Genuine Appliances & Brand Warranty

All home appliances (Smart TVs, Refrigerators, ACs, Coolers, Washing Machines, Microwaves, Geysers, and Fans) are 100% brand new, factory sealed, and covered under manufacturer warranty. Customers receive an official GST Tax Invoice containing device serial numbers for seamless warranty support across all authorized brand service centers in India.

3. GST Compliance & B2B Invoicing

All prices listed on GENSUI are in Indian Rupees (INR) and inclusive of statutory GST (18% / 28% as applicable on consumer appliances and electronics under Indian GST Law). Registered B2B businesses can enter their GSTIN at checkout to claim full Input Tax Credit (ITC).

4. Safe Packaging & Insured Transit

Every appliance is dispatched in heavy-duty shockproof protective transit packaging with 100% transit insurance. In case of transit damage, customers must notify support@gensuiindia.com within 24 hours of delivery.

5. Registered Office & Legal Jurisdiction

Registered Office: Shop TF A/349, Sumel-8, Near Ajit Mill Char Rasta (Old Bharat Bobbin Comp) Rakhial Ahmedabad Gujarat - 380023. Branch Office: 3rd floor property no. 24, basantpur ismailpur, faridabad, hr, in- 121003. Any disputes are subject to the exclusive jurisdiction of competent courts in Ahmedabad, Gujarat, India.

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